Software Release Manager EPM
2 days ago
San Diego, California, United States
Job SummaryWe are seeking a highly skilled and motivated individual to join our Software Beta Program team in San Diego, California. As a key member of this team, you will be responsible for interacting with external customers, engineering teams, project management staff, and other quality organizations to collect and process customer feedback, identify key trends, and champion high-impact issues to drive the best possible releases.
Key Responsibilities- Contact external customers, internal program management, and engineering teams to gather and provide feedback.
- Monitor public feedback and report on seeding program progress.
- Support tool development and issue investigation.
- BS/MS degree in Computer Science or related experience.
- Experience in QA, project management, or customer technical support for software products.
- Ability to debug hard problems and investigate root cause analysis.
- Comfortable and adaptable in a dynamic and informal environment, and able to respond to changing priorities quickly and expertly.
- Excellent social, verbal, and written communication skills.
The base pay range for this role is between $129,600 and $236,300, depending on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. The estimated salary for this position is around $173,450.
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