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Regional Revenue Cycle Training Specialist
2 months ago
The Regional Revenue Cycle Training Specialist plays a crucial role in enhancing the operational efficiency of our affiliate staff by developing and delivering comprehensive training programs related to Revenue Cycle processes.
Company Background
Planned Parenthood of Central and Western New York (PPCWNY) is dedicated to providing essential health care and education that empowers individuals and families. We prioritize respect and inclusivity, fostering a diverse workforce that reflects the communities we serve.
Key Responsibilities
- Design, implement, and maintain training programs that align with organizational objectives across various departments.
- Coordinate training schedules for new employees and ongoing training for existing staff, adapting to changes in Revenue Cycle operations.
- Conduct training sessions, both in-person and virtually, ensuring staff are well-versed in Practice Management software and Revenue Cycle best practices.
- Evaluate the effectiveness of training initiatives and identify areas for improvement through on-site assessments.
- Collaborate with Revenue Cycle Leadership and Health Center Management to standardize processes and workflows across affiliates.
- Develop standard operating procedures and create documentation for updates to Revenue Cycle policies.
- Work closely with Information Technology to enhance billing workflows and address system-related issues.
- Provide ongoing support and feedback to staff, ensuring adherence to policies and procedures.
- Engage in continuous learning to stay updated on industry regulations and practices.
Qualifications
- Associate's degree in Education, Health Education, or a related field preferred, or equivalent experience.
- A minimum of two years of experience in delivering training programs and in Revenue Cycle operations within a healthcare environment.
- Strong communication skills, both written and verbal, with proficiency in Microsoft Office applications.
- Ability to work independently and manage multiple priorities effectively.
- A commitment to serving diverse populations and promoting inclusivity.
Work Schedule
This is a full-time position with a standard workweek. Flexibility may be required to accommodate training sessions and meetings.
Compensation and Benefits
PPCWNY offers competitive compensation and a comprehensive benefits package, including generous paid time off, health insurance options, and a retirement plan with matching contributions. We are committed to equitable compensation practices and transparency.
