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Resort Hospitality Manager

2 months ago

Blowing Rock, North Carolina, United States Chetola Resort Full time

Job Summary:

The Chetola Resort is a premier destination resort in the Carolinas, seeking a skilled Front Office Manager to lead our Guest Services team. As a key member of our management team, you will be responsible for overseeing the hiring, training, and scheduling of our Front Desk staff.

Key Responsibilities:

  • Lead the Front Desk team in providing exceptional service to our guests
  • Collaborate with the Sales and Food and Beverage teams to prepare for group arrivals and provide customized services
  • Manage the operation of the gift and sundry shop
  • Work closely with the resort's management team to achieve business objectives

Requirements:

  • Previous hotel or resort experience required
  • Previous hotel or resort Front Desk experience preferred
  • Previous experience using property management systems a plus

About Us:

Chetola Resort is a 140-acre resort located in Blowing Rock, North Carolina. We offer award-winning amenities and are the largest private employer in the area.