Customer Service Representative

4 weeks ago


Blackwood, New Jersey, United States Bear Paddle Services Full time
Job Title: Front Desk Receptionist

The Front Desk Receptionist is a vital member of our team at Bear Paddle Services, responsible for delivering exceptional customer service and ensuring a seamless experience for our families. This role requires a unique blend of salesmanship, communication skills, and attention to detail.

Key Responsibilities:
  • Provide top-notch customer service, ensuring families feel welcome and supported throughout their visit.
  • Effectively communicate with families, team members, and management to ensure a positive and efficient experience.
  • Assist with prospect lead families, closing sales, and scheduling programs.
  • Maintain a safe, secure, and clean environment, adhering to our safety protocols and procedures.
  • Stay up-to-date on all program offerings, ensuring accurate information is provided to families.
  • Collaborate with the Swim School Manager and Customer Service & Sales Manager to achieve team goals and objectives.
Requirements:
  • 2+ years of administration or sales experience, with a strong background in customer service.
  • Preferred availability: Wednesday PM, Friday PM, Saturday, and Sunday 8AM-3PM.


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