Summer Intern Researcher

7 days ago


San Francisco, California, United States Slack Technologies Full time

About Slack

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  • We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.
  • Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent.
  • We offer job shadowing, mentorship programs, talent development courses, and much more.

About Salesforce

We're a global company that believes in the power of technology to drive positive change in the world. Our mission is to make it easy for everyone to do business together. We want our customers to be able to connect with each other in new ways, and we believe that our products can help them do just that.

Job Category

Fixed Term & Temporary

Job Details

We are looking for a highly motivated and detail-oriented User Research Intern to join our team. As a User Research Intern, you will work closely with our user research leadership to define the details of your projects and contribute to the overall direction of your product area. You will also collaborate with design, engineering, and product management to understand the critical research questions and craft a research approach to best answer them. The ideal candidate will have a strong portfolio, showcasing deep methodological strength, along with experience across all steps of a research process.

What you will be doing

  • Work closely with your mentor and user research leadership to define the details of your projects and contribute to the overall direction of your product area
  • Collaborate with design, engineering, and product management to understand the critical research questions and craft a research approach to best answer them
  • Conduct actionable research to help guide the product team's decision-making and design process
  • Solicit and incorporate feedback on your work from your mentor, other user researchers, and multi-functional team members

Required skills and qualifications

  • A strong portfolio, showcasing deep methodological strength, along with experience across all steps of a research process, such as: data collection, cleaning and analysis, synthesis, and documenting and sharing findings.
  • Commitment to learning from others and self-awareness of your strengths and growth areas and a desire to improve your skills
  • Experience working and collaborating with diverse teams in a dynamic environment to understand, explore, and answer research questions
  • Excellent written and verbal communication skills and a passion for sharing what you've learned in a simple yet compelling manner


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