Senior Credit Manager
5 days ago
We are seeking a highly skilled Senior Credit Manager to lead our North American customer credit and collection functions. As a key member of our team, you will be responsible for setting operational standards for risk assessment, credit approval, and customer portfolio analysis in a dynamic marketplace.
Key Responsibilities
• Manage a small credit portfolio of JM Customers, as well as Precious Metal Vendors.
• Staff hiring, priority setting, performance communications, compensation and termination.
• Actively support employee growth and development through training, mentoring and coaching with focus on succession planning.
• Represent JM at credit trade meetings and shows.
• Analyze monthly metrics packages and customer status updates to CFO and business leaders.
• Authorize credit using staff recommendations, credit applications, available financial data and credit references considering associated market risks.
• Authorize customer delivery holds/orders releases as appropriate after consulting customer service.
• Establish required methodology and models to analyze credit portfolio based on customary standards including company, industry, and country.
• Partner with senior management and business units to evaluate and approve all deviations from standard terms; analyze and recommend sales terms for new and existing customers.
• Manage contracts for various credit tools, trade groups and local credit insurance.
• Approve revised credit terms for payment of delinquent accounts.
• Develop and share customer risk assessment tools.
• Visit key customers to build relationships, resolve credit concerns and improve customer service.
• Counsel and advise on international business including credit risk, export documentation, country regulations, letters of credit, terms, credit insurance and foreign exchange.
• Recommend reserve amounts and review accounting status of bad debts.
• Contract with Collection Agencies when necessary.
• Provide expertise as it relates to credit for SAP enhancements.
• Periodically review Lock Box efficiencies for potential cost reductions or cash application enhancements.
• Annually review, update and publish Global Credit Policy.
Requirements
• Bachelor's degree in business with a minimum of 10 years of related experience including Credit Manager role.
• NACM Credit Designation Preferred
• Thorough knowledge of federal and state statutes governing liens, bonds, bankruptcy, and Uniform Commercial Code.
• Capable of utilizing creative tools to extend credit to marginal accounts: guarantees, joint-checks and letters of credit.
• Proven track record of managing and developing a credit staff for minimum of five years.
• Premium interpersonal, verbal and written communication skills.
• Decisive problem solving, conflict and issue resolution skills.
• Strong 'tone-setting' leadership skills including delegation.
• Strong understanding of a manufacturing environment as it pertains to credit.
• Focus on Credit Metrics and benchmarking.
• Process improvement focused.
• Moderate travel required days per year)
• Work environment is typical of an office setting
What We Offer
Johns Manville offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Our D&I council is composed of employees from locations across North American & Europe who meet regularly and work to promote and foster an environment of inclusion. Born from our D&I council is our network of employee resource groups (ERGs) that are focused on supporting diverse communities in the workplace. Review more about our diversity & inclusion initiatives on JM's Career page.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
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