Customer Support Advocate for Manufacturing

4 days ago


Des Moines, Iowa, United States Palmer Group Full time
Job Overview

We are seeking a highly motivated Customer Support Representative to join our team at Palmer Group. This role is ideal for individuals who excel in providing top-notch customer service and building strong relationships with clients.

Estimated Salary: $45,000 - $60,000 per year, based on experience and qualifications.

Key Responsibilities
  • Analyze and resolve customer inquiries via phone and email regarding product details, pricing, order status, and shipping.
  • Process orders utilizing SAP and coordinate communications between customers and operations.
  • Run and/or process department reports to ensure seamless daily operations.
Requirements
  • Associate degree or equivalent work experience in a related field.
  • Excellent communication and interpersonal skills to build rapport with customers and colleagues.
  • Able to adapt to changing situations and priorities while maintaining a high level of professionalism.
About Us

Palmer Group is a premier employment agency with over two decades of experience in providing employment solutions. Our employee-owned company is founded on strong ethics, values, and a passion for making lives better.

We offer a comprehensive range of services, including temporary and contract staffing, direct-hire placement, job seeker services, employer services, and managed services.



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