Technical Support Associate

7 days ago


Lehighton, Pennsylvania, United States Behavioral Health Associates Full time
Key Responsibilities
  • Troubleshoot user issues related to desktops, laptops, Chromebooks, iPads, interactive whiteboards, projectors, and other devices.
  • Provide clear explanations of technical concepts to users with varying levels of expertise.
  • Document issues and resolutions to improve future support.
  • Escalate complex issues to senior IT staff as needed.

Apart from technical skills, the successful candidate will be passionate about technology, willing to learn new things, and able to work independently and as part of a team.



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