Business Systems Analyst

3 hours ago


Minneapolis, Minnesota, United States Inovalon Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Inovalon. As a Business Analyst, you will play a critical role in defining the objectives and requirements of our clients, working closely with our design and development teams to ensure successful implementation of our solutions.

Key Responsibilities
  • Collaborate with clients to understand their system requirements and needs
  • Work with our product development team to communicate client needs and provide business cases for enhancement requests
  • Accountable for assigned functional tracks and deliverables, assisting QA and Support teams in understanding client needs
  • Create and maintain deliverables within assigned areas
  • Participate in testing the product before release to clients
  • Assist in triaging escalated system defects and providing clarification on defects and resolving them
  • Integrate into the full client lifecycle, including RFPs, demos, project kick-offs, implementation, go-live, and optimizations
  • Collaborate with the Product Manager on product knowledge sharing
  • Provide support to the team during implementation and post-go-live
  • Support SMEs for client training initiatives
  • Document and maintain deliverables, including requirements documents and configuration design documents
  • Document process workflows
  • Build and configure systems based on design
  • Ensure configuration meets requirements and works as expected
  • Maintain industry expertise
  • Provide support for internal training events as needed
  • Relies on experience and judgment to plan and accomplish goals
  • A wide degree of creativity and latitude is expected
  • Maintain compliance with Inovalon's policies, procedures, and mission statement
  • Adhere to all confidentiality and HIPAA requirements
Requirements
  • Minimum of 4 years of experience as a software business analyst
  • Minimum of 1 year of experience in a healthcare/specialty pharmacy-related environment
  • Familiarity with healthcare/pharmacy system designs and concepts
  • Excellent communication, organizational, and observational skills
  • Proficient problem-solving skills with good judgment and decision-making
  • Goal-oriented and focused
  • Work well as a member of a team
  • Possess SQL skills
Education

Associate's degree required; Bachelor's degree in a related area of healthcare and IT preferred

Work Environment

Sedentary work; exerting up to 10 pounds of force occasionally and/or negligible amount of force; frequently or constantly to lift, carry, push, pull, or otherwise move objects and repetitive motions; subject to inside environmental conditions; and travel for this position will include less than 5% locally for training purposes



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