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Business Systems Analyst
2 months ago
**Job Summary:**
We are seeking a highly skilled Business Systems Analyst to join our team at Synechron. As a Business Systems Analyst, you will be responsible for executing in-depth analysis on complex projects and influencing business partners to develop recommendations that address business needs and opportunities.
Key Responsibilities:
- Technical Expertise: Provide technical expertise in identifying, evaluating, designing, and developing systems, processes, and procedures that address complex business requirements.
- Business Requirements Gathering: Gather, review, analyze, and translate business requirements and functions into well-organized systems designs, user stories, and actionable solutions.
- Stakeholder Management: Establish strong relationships with stakeholders, product teams, project management teams, engineering teams, and external vendors.
- Documentation: Create technical documents (flow diagrams, state & sequence diagrams, etc.), as well as processes and procedures documentations.
- Gap Analysis: Assist with gap identification, gap prioritization, and gap solution design efforts after business requirements gathering and initial systems configuration and systems.
- Solution Development: Collaborate with internal and external technical teams to plan, design, and develop solutions.
- Process Improvement: Lead efforts to identify areas of improvement in existing business processes and applications.
- Subject Matter Expert: Develop expertise and become the Subject Matter Expert on the applications.
- Troubleshooting: Serve as the primary point of contact for troubleshooting issues, working with vendors for product support, coordinating with cross-functional teams, and managing issues to resolution.
Basic Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 5+ years of experience as a System Analyst or in a similar role.
Preferred Skills/Experience:
- 8+ years of experience as a System Analyst or in a similar role.
- Solid understanding of relational and NoSQL databases such as SQL Server and Cassandra.
- Strong Experience in data-mapping using XML and JSON.
- Solid understanding of REST and SOAP API Integrations patterns.
- Familiarity with cloud environments such as MS Azure.
- Familiarity with agile development methodologies such as Scrum.
- Strong analytical, reporting, and problem-solving skills and the ability to translate business requirements into technical solutions.
- Excellent communication and collaboration skills to work effectively with technical teams, business teams, and stakeholders.
- Demonstrated ability to effectively balance multiple tasks and priorities in a fast-paced environment.
- Must be an organized, self-starter with a collaborative work style and customer service focus.
What We Offer:
- A highly competitive compensation and benefits package.
- A multinational organization with 55 offices in 20 countries and the possibility to work abroad.
- Laptop and a mobile phone.
- 10 days of paid annual leave (plus sick leave and national holidays).
- Maternity & Paternity leave plans.
- A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
- Retirement savings plans.
- A higher education certification policy.
- Commuter benefits (varies by region).
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
- Cutting-edge projects at the world's leading tier-one banks, financial institutions, and insurance firms.
- A flat and approachable organization.
- A truly diverse, fun-loving, and global work culture.