Transcritical Refrigeration Solutions Specialist
2 weeks ago
Johnson Controls is a global leader in smart, healthy and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places and the planet.
A Career at Johnson ControlsWe offer competitive salaries, paid vacation, holidays, and sick time. Our comprehensive benefits package includes 401K, medical, dental, and vision care available from day one. We also provide extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
The Job OpportunityWe are seeking a skilled Transcritical CO2 Refrigeration Engineer to oversee and support our advanced refrigeration systems. This role involves monitoring control systems, collaborating with customers to troubleshoot and repair equipment, managing warranty replacements, and providing technical expertise.
- System Monitoring and Maintenance: Oversee the performance of transcritical CO2 refrigeration systems, ensuring optimal operation and promptly addressing any issues.
- Customer Support and Troubleshooting: Collaborate with customers and end-users to diagnose and resolve system malfunctions, providing clear guidance and solutions.
- Warranty and Parts Management: Handle warranty claims and coordinate the replacement of parts as needed, maintaining accurate records and ensuring timely resolutions.
- Technical Documentation: Utilize Salesforce and other tools to document cases, track support activities, and maintain comprehensive service records.
To be successful in this role, you will need:
- Bachelor's degree in engineering, preferably in Mechanical or Electrical Engineering.
- Minimum of 5 years of experience with refrigeration systems, with a focus on transcritical CO2 technology.
- Strong understanding of refrigeration principles and experience with control systems.
- Proficiency in Microsoft Office Suite and experience with Salesforce or similar CRM platforms.
- Excellent verbal and written communication abilities, with a focus on customer service.
Estimated salary range: $85,000 - $115,000 per year.
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