Patient Service Coordinator

5 days ago

Washington, United States Advantia Health Full time
Company Overview:

Liv by Advantia Health is a leading healthcare provider dedicated to delivering exceptional patient experiences. Our mission is to provide personalized care and support to our patients, and we're seeking a skilled Front Desk Representative to join our team.


Estimated Salary:

$22.00-$25.00 per hour


Job Responsibilities:
  • Patient Greeting and Registration: Greet patients in a polite, prompt, and helpful manner, providing any necessary instructions or directions.
  • Scheduling and Coordination: Accommodate patient needs, answer questions, and inform the back office of each patient's arrival.
  • Insurance Verification: Verify and update patient insurance information in the system for each visit.
  • Billing and Administration: Use the computer system to generate necessary information for billing and maintain current understanding of patient medical insurance changes.
  • Cash Handling and Patient Support: Collect copays, deposits, and balances, provide forms, and obtain signatures as needed.
  • Communication and Triage: Answer telephones in a pleasant manner, deal with patient needs expeditiously, and process triage phone calls.

Required Skills and Qualifications:
  • Education: High school diploma or equivalent required.
  • Experience: Prior experience working as a Receptionist in a Medical office preferred. Minimum of two years' experience in customer service settings, preferably six months receptionist experience in healthcare settings and experience with office equipment.

Benefits and Compensation:
  • Health, Dental, and Vision Insurance
  • Health Savings Account (HSA) and Flexible Savings Account (FSA) Option
  • 401k Retirement Plan + company provided match after 1 year of employment
  • Life and Disability Insurances
  • Paid holidays & PTO

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