Service Department Director

1 week ago


Fitchburg, Massachusetts, United States Redline Powersports Full time

We are seeking a highly skilled Service Manager to join our team at Redline Powersports. As a key member of our service department, you will play a critical role in driving business growth and delivering exceptional customer experiences.

The successful candidate will have a proven track record of leadership and management experience, with a strong focus on customer satisfaction, employee development, and operational efficiency.

Key responsibilities include:

  • Developing and implementing strategies to improve technician productivity and job quality
  • Leading cross-functional teams to achieve sales and revenue targets
  • Ensuring seamless communication between service advisors, technicians, and customers
  • Maintaining accurate records and reports to inform business decisions
  • Collaborating with other departments to promote a positive company culture

Benefits Package Includes:

  • Competitive salary range ($85,000-$110,000)
  • Bonuses and incentives tied to performance metrics
  • Comprehensive health and dental insurance plans
  • Generous paid time off package
  • Access to ongoing training and professional development opportunities
  • Discounted rates on products and services

Salary Range: $85,000-$110,000 annually



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