Pharmacy Operations Director

1 week ago


Fitchburg, Massachusetts, United States Hy-Vee Full time
About the Role

Hy-Vee is seeking an experienced Pharmacy Department Manager to lead our pharmacy operations. This role involves overseeing the overall operation of assigned pharmacies, ensuring exceptional customer service, and promoting a positive company image within the community.

Responsibilities
  • Maintain a positive attitude and create an atmosphere of friendliness and fun through flexibility and teamwork.
  • Supervise the operation of the assigned pharmacy department, improving prescription sales, profit, patient count, and professional image.
  • Ensure accurate filling of prescriptions and courteous, efficient service to all customers.
  • Supervise pharmacy staff to ensure proper employee orientation, training, PTCB certification, establishment of objectives, communication of rules, and constructive discipline.
  • Manage referrals submitted by Hy-Vee retail pharmacy locations and communicate with Hy-Vee retail pharmacists as needed.
  • Recommend plans and coordinate sales and promotional programs for the pharmacy department.
  • Recruit, hire, manage budgeted payroll, and schedule pharmacy personnel while minimizing overtime usage and labor costs.
  • Analyze and recommend loss prevention procedures, assure implementation of internal controls, and conduct regularly scheduled inventories.
  • Oversee training on the pharmacy point-of-sale system, assist in resolving questions and problems, and ensure adherence to established workflow.
  • Monitor competition services, recommend additions or modifications to company programs, and review pharmacy department policies and procedures for compliance with federal and state regulations.
Requirements
  • Graduate of an accredited Pharmacy School with a Pharm.D. degree.
  • Current Board of Pharmacy license.
  • Progressively responsible experience in pharmacy and computer applications of pharmacy practice, including implementation and development of new computer systems.
  • Over one year of related work experience.
Working Conditions

This role typically works in an office or clinic environment at store locations, requiring frequent standing and walking. The position uses a PC with pharmacy software, printer, pharmacy balance, scanner, calculator, telephone, fax, and copier.

Salary Range

$80,000 - $110,000 per year, depending on experience and qualifications.



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