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**Relationship Development Specialist**
2 months ago
ConnectOne Bank is a high-performing commercial bank that inspires a new model for the industry's future. We're committed to empowering our employees to make important decisions, reach their potential, and make a meaningful impact.
Key Responsibilities- **Client Focus**: Support the Bank's People First focus and rules of engagement, ensuring a professional demeanor and exceptional client experience.
- **Business Development**: Proactively identify opportunities for relationship acquisition and development through consultative sales and cross-selling of the Bank's products and services.
- **Account Management**: Perform account opening for deposit products and educate clients on the Bank's offerings.
- **Compliance and Risk Management**: Ensure all activities, transactions, and records are in compliance with operational, security, and control procedures.
- **Customer Service**: Handle customer service issues, conduct research, and follow up with clients as necessary.
- **Team Collaboration**: Assist other branch team members with transactions and operations, provide feedback, and coaching to improve team performance.
- **Service Transactions**: Perform service transactions, including check re-orders, address/name changes, safe deposit box access, and outbound wires.
- **Leadership Support**: Serve as primary back-up to the Branch Manager or Assistant Branch Manager for operational and service-related functions.
- **Sales and Teller Experience**: Strong needs-based sales skills and one to three years of bank platform sales and teller experience.
- **Compliance Knowledge**: Detailed understanding of federal banking compliance and requirements.
- **People First Mindset**: Strong People First interest and ability, with a focus on assessing and meeting customer needs.
- **Teamwork and Communication**: Effective teambuilding and interpersonal communication abilities.
- **Physical Demands**: Ability to lift items up to 25 lbs.
- **World-Class Benefits**: World-class health, vision, and dental benefits.
- **Retirement Plan**: 401k with employer match.
- **Employee Appreciation**: Employee appreciation events and team building activities.
- **Wellness Initiatives**: Employee assistance programs and wellness initiatives.
- **Professional Development**: Tuition reimbursement and employee discount perks.
ConnectOne Bank is an equal opportunity employer and does not discriminate based on any protected characteristic. We encourage individuals from underrepresented groups to apply, even if they don't meet 100% of the qualifications. We're committed to creating a diverse and inclusive workplace.
