Technical Sales Specialist

4 weeks ago


Levittown, Pennsylvania, United States Floworks International LLC Full time
Job Summary

We are seeking a highly skilled Technical Inside Sales Representative to join our team at FloWorks International LLC. As a Technical Inside Sales Representative, you will be responsible for supporting internal and external customers' technical inquiries via phone and email communication. You will recommend solutions based on the technical nature of the inquiry and provide technical sales support and design assistance.

Key Responsibilities
  • Respond to customer inquiries, provide quotes, and take customer orders
  • Research through multiple sources when needed to determine the best solution for customer needs
  • Provide technical sales support and design assistance
  • Act as key technical knowledge source by staying up to date on industry and product change
  • Troubleshoot product quality issues that may occur and implement solutions
  • Technical support for SemiTorr Group, customers/suppliers
  • Review technical questions and develop timely, competent answers for customers and staff
  • Resolve issues with delivery, pricing, quotes and customer related issues
  • Support Outside Sales Representatives by providing quotes, following up with customers, and entering orders
  • Build and maintain sustainable relationships of trust through open and proactive communication
  • Record accurate, detailed information regarding all inquiries, comments and complaints, as well as actions taken
  • Handle complaints and provide appropriate solutions and alternatives within reasonable time limits and follow up to ensure an adequate resolution has been provided
  • Set up and maintain customer information in company CRM
  • Other duties as assigned
Requirements
  • Strong telephone, active listening, and customer service skills
  • Strong research/problem-solving skills with ability to recommend solution(s)
  • Strong Microsoft Office, Excel, CDM (Collaboration and Document Management) skills
  • Strong ability to explain complex technical information to customers in a way that is easily understandable
  • Excellent technical problem-solving and analytical skills
  • Excellent verbal and written communication skills
  • Excellent time management, organizational skills and ability to work independently
  • Have a sense of ownership
  • CSD ERP skills a plus
  • 4-year undergrad degree or associate's degree from an accredited institution in a related technical or scientific discipline or equivalent preferred
  • Trade or technical school certificate preferred
  • Minimum 2-4 years of related technical, customer service and/or product support experience required
  • Experience in handling customer on-line reviews, ratings and questions from third-party websites
  • A valid driver's license and a willingness to travel (less than 5%)
What We Offer
  • Tuition Reimbursement
  • Competitive Pay + Bonus
  • Medical, Dental, Life, and Supplemental Benefits
  • 401(K) retirement plan + up to 4% company matching
  • Employee Referral Program
  • Volunteer Time Off
Environmental Job Requirements
  • Prolonged periods of sitting at a desk and working on a computer
  • Involves walking or standing for brief periods of time
  • Must be able to lift up to 10 pounds at a time and occasionally lifting or carrying files, ledgers, etc.

FloWorks International LLC is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. FloWorks International LLC is committed to fostering a culture where every individual is valued and empowered to contribute to a shared success.

FloWorks International LLC participates in the US Government's E-Verify program.



  • Levittown, Pennsylvania, United States Asurion, LLC Full time

    Retail Sales Technician Job DescriptionAt Asurion, LLC, we're looking for a skilled Retail Sales Technician to join our team. As a Retail Sales Technician, you will be responsible for providing technical expertise to customers, troubleshooting and repairing electronic devices, and enhancing the customer experience through our serve, solve, and sell...


  • Levittown, Pennsylvania, United States Stiles Machinery Full time

    Job Title: Edge Processing Product SpecialistWe are seeking a highly skilled Edge Processing Product Specialist to join our team at Stiles Machinery. As a key member of our sales team, you will be responsible for providing sales and technical assistance to our customers and sales force in regards to Edge Processing machinery knowledge.Key...


  • Levittown, Pennsylvania, United States Asurion Full time

    Unlock Your Potential as a Retail Sales TechnicianAt Asurion, we're on a mission to empower our customers to get the most out of their devices and appliances. As a Retail Sales Technician, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide technical expertise and troubleshoot...


  • Levittown, Pennsylvania, United States Asurion Full time

    Unlock Your Potential as a Retail Sales TechnicianAt Asurion, we're on a mission to eliminate the fears and frustrations associated with technology. As a Retail Sales Technician, you'll play a critical role in helping our customers get the most out of their devices, appliances, and connections.Key Responsibilities:Provide technical expertise and troubleshoot...


  • Levittown, Pennsylvania, United States Asurion Full time

    Unlock Your Potential as a Retail Sales TechnicianAt Asurion, we're on a mission to eliminate the fears and frustrations associated with technology. As a Retail Sales Technician, you'll play a vital role in helping our customers get the most out of their devices, appliances, and connections.Key Responsibilities:Provide technical expertise and troubleshoot...


  • Levittown, Pennsylvania, United States Habitat For Humanity of Bucks County Full time

    ReStore Specialist Job DescriptionHabitat Bucks is seeking a dedicated and customer-focused ReStore Specialist to join our team. As a key member of our operations team, you will play a vital role in driving sales, providing exceptional customer service, and maintaining a clean and organized store environment.Key Responsibilities:Provide outstanding customer...


  • Levittown, Pennsylvania, United States PetSmart Full time

    Pet Care SpecialistWe are seeking a highly motivated and customer-focused Pet Care Specialist to join our team at PetSmart, Inc.Key Responsibilities:Welcome customers to the store and provide a positive shopping experienceEnsure the safety and well-being of all living pets in the store, including fish, reptiles, birds, and small animalsAssist pet parents in...


  • Levittown, Pennsylvania, United States American Telephone and Telegraph Company Full time

    Unlock Your Potential as a Bilingual Retail Sales ConsultantAre you a skilled communicator with a passion for delivering exceptional customer experiences? Do you have a strong understanding of Spanish language and culture? We're seeking a talented Bilingual Retail Sales Consultant to join our team at American Telephone and Telegraph Company.About the RoleAs...


  • Levittown, Pennsylvania, United States Habitat For Humanity of Bucks County Full time

    Job DescriptionHabitat Bucks is seeking a full-time ReStore Specialist to drive positive change within the community. This role encompasses customer service, sales, unloading donation drop-offs, warehouse logistics, merchandising, and truck operations, all contributing to sustaining Habitat Bucks.As a ReStore Specialist, you will be surrounded by unique...


  • Levittown, Pennsylvania, United States Habitat For Humanity of Bucks County Full time

    Job DescriptionHabitat Bucks is seeking a full-time ReStore Specialist to drive positive change in the community. This role encompasses customer service, sales, unloading donation drop-offs, warehouse logistics, merchandising, and truck operations, contributing to sustaining Habitat Bucks. The successful candidate will thrive in a physically demanding,...


  • Levittown, Pennsylvania, United States Clear Employer Services Full time

    Account Management SpecialistThe Griff Network is seeking a highly skilled Account Management Specialist to join our team in Fallsington, PA. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving issues, and driving business growth.Key Responsibilities:Act as a liaison between customers and internal...


  • Levittown, Pennsylvania, United States Cox Automotive Full time

    About the RoleWe are seeking an experienced Automotive Claims Specialist to join our team at Cox Automotive. As an Automotive Claims Specialist, you will be responsible for resolving customer complaints and ensuring that our customers are completely satisfied with their experience.Key ResponsibilitiesReview customer complaints and mechanic reports about...


  • Levittown, Pennsylvania, United States Bristol-Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is a leading biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that improve patients' lives. We are seeking a highly motivated and experienced Therapeutic Area Specialist to join our team in Levittown, PA.Job SummaryThe Therapeutic Area...


  • Levittown, Pennsylvania, United States Bristol-Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is a leading biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that improve patients' lives. We are seeking a highly skilled Therapeutic Area Specialist to join our team in Levittown, PA.Job SummaryThe Therapeutic Area Specialist will play a...


  • Levittown, Pennsylvania, United States Asurion Full time

    About the RoleWe are seeking a highly skilled and motivated UBIF Technician to join our team at Asurion. As a UBIF Technician, you will be responsible for delivering exceptional customer experiences and providing technical expertise to our customers.Key ResponsibilitiesResolve customer issues by troubleshooting and repairing their electronic devicesBring...


  • Levittown, Pennsylvania, United States Bristol-Myers Squibb Full time

    Transforming Patients' Lives through ScienceBristol Myers Squibb is a leading biopharmaceutical company dedicated to discovering, developing, and delivering innovative medicines that help patients prevail over serious diseases. We are passionate about impacting the lives of patients with serious diseases and are committed to ensuring that people with...


  • Levittown, Pennsylvania, United States Luxury Bath NJPA Full time

    Job OpportunityLuxury Bath NJPA is seeking a skilled Bathroom Remodeling Specialist to join our team.This is a full-time, year-round position offering a competitive salary and excellent benefits package.Key Responsibilities:Install and renovate bathrooms to the highest standardsWork with a variety of materials, including tile, plumbing, and sheetrockProvide...


  • Levittown, Pennsylvania, United States ACI Inc Full time

    Job OverviewACI Inc is seeking a highly motivated and results-driven Customer Engagement Representative to join our team. As a key member of our sales and marketing team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving sales growth.Key Responsibilities:Develop and...


  • Levittown, Pennsylvania, United States Habitat For Humanity of Bucks County Full time

    Job OpportunityHabitat for Humanity of Bucks County is seeking a dedicated ReStore Specialist to join our team. As a key member of our operations team, you will play a vital role in driving our mission to build affordable housing and promote community development.Key Responsibilities:Provide exceptional customer service to donors and shoppersPrice and...


  • Levittown, Pennsylvania, United States ACI Inc Full time

    Job OverviewWe are seeking a highly motivated and results-driven Customer Engagement Representative to join our team at ACI Inc. As a key member of our sales and marketing team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic sales and marketing initiatives.Key ResponsibilitiesDevelop and...