Account Management Specialist
4 days ago
The Griff Network is seeking a highly skilled Account Management Specialist to join our team in Fallsington, PA. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving issues, and driving business growth.
Key Responsibilities:
- Act as a liaison between customers and internal teams to resolve issues and provide product information
- Enter orders, send acknowledgments, and distribute orders to production and material bins
- Process new accounts, maintain current accounts, and handle samples, trials, and quotes
- Communicate with customers daily via phone or email to review pricing, samples, and material requirements
- Process complaints and answer telephones
Requirements:
- 3-5 years of experience in customer service
- High school education
- Business-to-business work experience preferred
About The Griff Network:
We are a dynamic and growing company that values our customers and employees. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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