Banking Professional
3 weeks ago
**Job Description**
We are seeking an experienced Account Manager to join our Customer Support team at Charles Schwab. As a key member of our team, you will be responsible for delivering outstanding customer service to our clients, providing subject matter expertise on banking products and services.
**Key Responsibilities**
- Field 40-60 inbound calls every day, interacting with clients to resolve their queries and concerns
- Provide detailed information about banking products and services, including deposit accounts, online account management, and mobile banking
- Maintain accurate records of client interactions and updates
- Collaborate with colleagues to achieve team goals and objectives
**Requirements**
- Minimum of 1 year of work experience in a customer-facing role
- Ability to multitask and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Basic computer skills and proficiency in using multiple software applications
**What We Offer**
- A competitive salary of $45,000 per year
- A comprehensive benefits package, including health insurance, dental insurance, and vision insurance
- Paid time off and holidays
- Tuition reimbursement and career development opportunities
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