Banking Professional

3 weeks ago


Marquand, Missouri, United States Charles Schwab Full time

**Job Description**

We are seeking an experienced Account Manager to join our Customer Support team at Charles Schwab. As a key member of our team, you will be responsible for delivering outstanding customer service to our clients, providing subject matter expertise on banking products and services.

**Key Responsibilities**

  • Field 40-60 inbound calls every day, interacting with clients to resolve their queries and concerns
  • Provide detailed information about banking products and services, including deposit accounts, online account management, and mobile banking
  • Maintain accurate records of client interactions and updates
  • Collaborate with colleagues to achieve team goals and objectives

**Requirements**

  • Minimum of 1 year of work experience in a customer-facing role
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Basic computer skills and proficiency in using multiple software applications

**What We Offer**

  • A competitive salary of $45,000 per year
  • A comprehensive benefits package, including health insurance, dental insurance, and vision insurance
  • Paid time off and holidays
  • Tuition reimbursement and career development opportunities


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