Operations Services Associate/Customer Service Representative
4 weeks ago
**Job Summary**
Essendant is seeking a highly organized and detail-oriented Operations Services Associate/Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for ensuring seamless customer service and freight claims processing.
**Key Responsibilities:**
- Enter freight claims data into the claims processing system with high accuracy and efficiency.
- Obtain, complete, and file required paperwork in a timely manner.
- Conduct thorough research to resolve delivery issues and respond to customer inquiries in a professional and courteous manner.
- Coordinate with internal teams and customers to resolve transportation and operational issues.
- Prepare and distribute monthly reports as needed, providing valuable insights to the team.
- Provide administrative support, including filing and data entry tasks.
- Process freight billings and maintain accurate records.
- Answer incoming calls and greet visitors in a friendly and professional manner.
- Distribute employment applications and assist with the application process as needed.
**Requirements:**
- Ability to perform tasks with high accuracy and efficiency within established productivity requirements.
- Proficiency in using technology, including computers, scanners, and software, to perform job responsibilities.
- Ability to work collaboratively with other teams and provide excellent customer service.
- Strong communication and problem-solving skills.
- Basic math skills and ability to understand simple directions.
**What We Offer:**
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive salary and benefits package.
-
Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.Key ResponsibilitiesCustomer Relations / Business DevelopmentEngage with...
-
Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryThe Customer Service Representative is responsible for delivering exceptional customer experiences and ensuring accurate completion of paperwork to track and service customers. This role involves performing various duties as instructed by the Manager or Assistant Manager.Key ResponsibilitiesCustomer Relations / Business Development:Engage with...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Pilot Freight Service Full time{"Job Title": "Customer Service Representative", "Job Description": "**Job Summary**Pilot Freight Services is seeking a full-time Customer Service Representative to work in our Charlotte Station, located in Charlotte, NC. The hours will be Monday - Friday from 8 am to 5 pm.**Key Responsibilities:**Answer incoming calls and provide excellent customer service...
-
Customer Service Representative
7 days ago
Charlotte, North Carolina, United States SpeeDee Oil Change and Auto Service Full timeJob SummaryThe Customer Service Representative is responsible for providing exceptional customer service and ensuring a positive experience for all customers. This includes greeting and interacting with customers in a friendly and professional manner, explaining services and pricing, and reviewing services performed and billing...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full timeCustomer Service Representative OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may...
-
Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Pilot Freight Service Full timeJob SummaryPilot Freight Services is seeking a full-time Customer Service Representative to work for our Charlotte Station, located in Charlotte, NC. The hours will be Monday - Friday from 8 am to 5 pm.Key Responsibilities:Provide excellent customer service to all callers, answering incoming calls and resolving their inquiries in a timely and professional...
-
Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Flores & Associates Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Flores & Associates. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and participants, ensuring their needs are met and exceeded.Job...
-
Customer Service Representative
1 week ago
Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full timeJob OpportunityWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative.Responsibilities:Provide exceptional customer service via telephone and in-person interactionsPerform basic accounting and data entry tasksManage accounts receivable and maintain accurate recordsRequirements:High school diploma or...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Red Classic Transportation Services Full timeJob Title: Customer Excellence PlannerWe are seeking a highly motivated and detail-oriented Customer Excellence Planner to join our team at Red Classic Transportation Services.Job Summary:The Customer Excellence Planner will be responsible for assisting and supporting the day-to-day operations of one or more large customer accounts within our strategic...
-
Customer Service Representative
2 weeks ago
Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full timeJob DescriptionAre you a highly motivated and dependable individual looking for a stable company where you can make a difference? Tarheel Linen Service, Inc. is a growing, successful regional family-owned and professionally managed company that has been servicing customers since 1934.We are seeking an inside Customer Service Representative to join our team....
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Strategic Staffing Solutions Full timeJob Title: Associate Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Associate Customer Service Representative to join our team at Strategic Staffing Solutions. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and customers, resolving their...
-
Customer Service Associate
4 weeks ago
Charlotte, North Carolina, United States LanceSoft Full timeCustomer Service Representative Associate **Job Summary:** We are seeking a highly skilled Customer Service Representative Associate to join our team at LanceSoft. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities:** * Respond to customer...
-
Customer Service Associate
3 weeks ago
Charlotte, North Carolina, United States LanceSoft Full timeCustomer Service Representative Associate **Job Summary:** We are seeking a highly skilled Customer Service Representative Associate to join our team at LanceSoft. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients. **Key Responsibilities:** * Provide primary...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Samaritan's Purse Full timeJob Title: Seasonal Customer Service RepresentativeSamaritan's Purse is seeking experienced customer service professionals to join our Operation Christmas Child (OCC) Processing Center Team as Seasonal Customer Service Representatives. As a key member of our team, you will play a vital role in welcoming, equipping, and coaching thousands of volunteers to...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Compass Group USA Full timeJob SummaryServes as a customer service representative in a call center and provides work order management support for staff/customers.Key ResponsibilitiesAnswers the telephone, responds to customer inquiries, and provides general assistance to customers.Reviews and promotes service requests submitted by customers.Provides clerical support; maintains files...
-
Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Food Lion Full timeCustomer Service RepresentativeAt Food Lion, we're committed to providing an exceptional shopping experience for our customers. As a Customer Service Representative, you'll play a critical role in achieving this goal by delivering fast, easy, flexible, and friendly service to our customers. Your primary responsibility will be to maintain the highest level of...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Food Lion Full timeCustomer Service RepresentativeAt Food Lion, we're committed to providing an exceptional shopping experience for our customers. As a Customer Service Representative, you'll play a vital role in ensuring that our customers receive fast, easy, flexible, and friendly service.Key Responsibilities:Provide prompt and accurate service to customers, engaging them to...
-
Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States CommScope Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Charlotte, North Carolina. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Identify customer...
-
Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States The LaSalle Group Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at The LaSalle Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and...
-
Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Motion LLC Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:Motion LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer support, resolving customer inquiries, and ensuring customer...