Cloud Deployment Engineer
4 weeks ago
We are seeking a highly skilled Cloud Deployment Engineer to join our team at Thrive. This is a fantastic opportunity for an experienced professional to take their career to the next level.
About UsThrive is an innovative technology solutions provider specializing in Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus on NextGen services set us apart from our peers.
Job DescriptionThe Senior Cloud Deployment Engineer will be responsible for deploying infrastructure-based Thrive Service Offerings to diverse client environments. Key objectives include expediting service activations through efficient task completion, delivering excellent customer service, and adhering to technology best practices. Additionally, this role involves mentoring and training less experienced engineers while establishing standards for cloud deployment best practices.
Responsibilities- Analyze and document unfamiliar client/server environments to determine the quickest path to deployment of services.
- Set client expectations appropriately throughout the implementation process.
- Serve as a point of escalation for other Cloud Deployment Engineers.
- Assist in developing new Thrive standards for deploying services.
- Provide training to all service levels upon occasion when new technologies are deployed to customers.
- Work through the project process to drive deployments to a successful outcome.
- Create Technical Implementation Plans to identify any outage windows or potential risks.
- Complete project work in scheduled maintenance windows.
- Transition completed project work to support team with all relevant documentation required for long-term maintenance.
- Communicate directly with customers on project plans, potential impacts, and testing procedures.
- Demonstrate excellent time management skills to accomplish multiple ongoing projects.
- Bachelor's Degree, Technical Degree, or equivalent work experience.
- Excellent problem solver; able to prioritize and coordinate between tasks.
- 3-6+ years of server deployment and migration experience.
- Self-motivated, has ability to work both independently and in a team environment.
- Experience troubleshooting network configuration and hardware issues.
- Knowledge and experience with Microsoft Server and Workstation Technologies.
- Excellent communication and customer service skills.
- Ability to articulate and convey technical information to non-technical individuals.
- Availability to work after hours when necessary.
- Ability to follow previously documented process while notifying management of variables that have not been clarified.
Estimated Salary: $100,000 - $150,000 per year.
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