Ticket Agent

2 days ago


St Petersburg, United States City Ferry Full time
About the Opportunity

The Guest Service Agent is a key role in providing exceptional customer experiences for our passengers. As a representative of City Experiences, you will be responsible for delivering personalized service, answering customer inquiries, and ensuring a seamless experience for our guests.

Essential Duties & Responsibilities
  • Handle ticket sales, collections, and reconciliation
  • Provide exceptional customer service and respond to guest inquiries
  • Assist with boarding and disembarking of passengers
  • Ensure safety and security protocols are followed
  • Perform cash handling and reconciliation duties
  • Assist with vessel operations and maintenance
Requirements & Qualifications
  • High School Diploma or equivalent
  • Valid Transportation Worker Identification Credential (TWIC) or ability to obtain
  • Valid First Aid/CPR Certification or ability to obtain
  • Valid Driver's License
  • Minimum one year customer service experience
  • Minimum two years' experience with cash handling, retail, or related accounting experience
What We Offer

$14/hour, part-time seasonal position

Opportunity to work in a dynamic and fast-paced environment

Chance to be part of a team that values customer service and safety


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