General Manager

4 days ago

Petersburg Virginia, United States Oak View Group Full time
About the Role

We are seeking a highly skilled and experienced General Manager to join our team at Oak View Group. As a key member of our operations team, you will be responsible for the efficient and profitable operation of our venue, ensuring that all events are executed to the highest standard.

Key Responsibilities
  • Manage the day-to-day business operations of the venue, including construction, purchasing, policy administration, booking, marketing, finance, food and beverage, box office, advertising, security, production, maintenance, and related operations.
  • Solicit new sources of revenue, both on and off the venue property, to drive business growth and profitability.
  • Develop and maintain relationships with reputable promoters, local market contacts, agents, and talent affiliates to attract concerts, shows, and entertainment events.
  • Act as the liaison with the university's athletic department in scheduling athletic events, athletic event planning, athletic marketing, sponsorships, and ticketing.
  • Participate in community engagement, including participation with local CVBs, sports commissions, county tourism offices, and other relevant organizations.
  • Administer specific plans and programs prescribed by corporate directives, including HR, sales and marketing, quality assurance, energy efficiency, safety and emergency procedures, crowd control, and crisis management practices.
  • Generate financial and other reports detailing arena activities in a timely manner.
  • Prepare a proposed annual operating budget and submit it to client/corporate.
  • Oversee and manage all aspects of the facility staff, including operations, marketing, finance/payroll, security, janitorial services, and box office.
  • Ensure all agreements made regarding the arena facility are in compliance with the contract, state, and federal law.
  • Provide final approval for all contracts and agreements.
Requirements
  • Bachelor's degree or better from an accredited college or university in sports management, business, hospitality management, or a related field.
  • Minimum of five years of management experience in an arena, convention center, hotel, or other similar public assembly facility.
  • Ability to research, develop, and maintain relationships with artist agents, artist management, and local, regional, and national promoters.
  • Proven leadership skills, including the ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
  • Ability to express ideas clearly through both oral and written communication.
  • Superior sales and marketing skills, including knowledge of budget preparation and control.
  • Considerable knowledge of safety regulations and other federal, state, or local laws and regulations.
  • Ability to work under pressure and meet tight deadlines in a fast-paced environment.
  • Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, professional, and courteous manner.
  • Ability to make sound business/operations decisions quickly and under pressure.
  • Ability to speak, read, and write in English.
  • Solid working knowledge of computer applications, including Microsoft Office, POS systems, and timekeeping systems.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Ability to calculate basic and complex math functions.
  • Ability to handle cash accurately and responsibly.
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.
  • Ability to work independently with little direction.
About Oak View Group

Oak View Group is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities.

We are committed to equal employment opportunity and do not discriminate against employees or applicants for employment on any legally recognized basis.

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