Multilingual Legal Assistant
1 day ago
Betzold Law, a reputable immigration law firm in Holland, MI, is seeking a highly skilled and organized Multilingual Legal Assistant to join our team. As an essential member of our administrative staff, you will provide top-notch support to attorneys and clients while ensuring the smooth operation of our office.
About the Role:
This position involves providing exceptional customer service, managing front desk duties, and delivering administrative support to our legal team. You will be responsible for greeting clients, answering phone calls, responding to emails, and maintaining accurate records. Your strong organizational skills, attention to detail, and excellent communication abilities will enable you to succeed in this role.
Responsibilities:
- Administrative Support: Assist attorneys with drafting and proofreading legal documents, including immigration petitions, forms, and correspondence. Organize and maintain client files, ensuring accuracy, confidentiality, and compliance with relevant regulations.
- Front Desk Duties: Greet clients, visitors, and callers, providing a professional and friendly first point of contact. Answer incoming phone calls, screen and direct calls to the appropriate individuals, and take accurate messages when required.
- Client Service: Provide outstanding customer service to clients, promptly addressing their inquiries and concerns. Maintain positive relationships with clients, keeping them informed about case progress and updates.
Requirements:
- A high school diploma or equivalent (additional education or legal assistant certification is a plus).
- Proven experience as a legal secretary or administrative assistant in an immigration law firm or related field.
- Strong knowledge of immigration law procedures, forms, and terminology.
- Excellent written and verbal communication skills, with a professional and friendly demeanor.
- Bilingual proficiency (English and Spanish) is mandatory.
Estimated Salary: $45,000 - $60,000 per year, depending on experience.
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