Telecom Project Manager Position
3 weeks ago
A challenging telecom project management position is available with AV Staffing Solutions, a leading IT Implementation company. This role requires a highly organized and detail-oriented individual to oversee and coordinate telecom projects from start to finish.
Key Responsibilities:- Track projects meticulously from inception to completion, ensuring accurate information for billing.
- Respond to inbound calls from customers, field technicians, and other staff to coordinate site surveys, installations, and post-installation support.
- Support customer requests to migrate POTs services to a VOIP service, confirming site visits, ordering equipment, documenting project costs, and following up with clients.
- Assign, schedule, and interact with Field Service Technicians, the Build Team, internal staff, and clients to ensure seamless installations.
- Schedule telephone numbering porting and turn-up of services, managing vendors as needed.
- Monitor project expenses and implement cost-saving actions to meet cost standards.
- Document issues, resolve problems, complete audits, identify trends, and collaborate with the project management team to implement system improvements.
- Minimum 2 years of experience as a project manager in the telecom industry.
- Strong work ethic, excellent customer service skills, and conflict resolution abilities.
- Excellent written and verbal communication skills.
- Proficiency in project and process management, with strong organizational, planning, and documentation skills.
- Experience or knowledge in order processing.
- Ability to coordinate both technical and non-technical aspects of projects.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to handle multiple projects in various stages simultaneously.
Bachelor's degree in business with an emphasis on project management or a related field, or equivalent related experience.
Monday to Friday, 9 am – 5 pm, with flexibility required to handle clients across the U.S. and Canada, considering various time zones. Specific work schedules will be discussed.
Location and Salary:Plainview, NY 11803. Remote/hybrid work may be considered for exceptional individuals as determined by hiring executive.
$20.00 - $25.00 per hour, commensurate with experience.
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