Telecom Project Manager Position

3 weeks ago


Plainview, Minnesota, United States AV Staffing Solutions Full time
Job Description

A challenging telecom project management position is available with AV Staffing Solutions, a leading IT Implementation company. This role requires a highly organized and detail-oriented individual to oversee and coordinate telecom projects from start to finish.

Key Responsibilities:
  • Track projects meticulously from inception to completion, ensuring accurate information for billing.
  • Respond to inbound calls from customers, field technicians, and other staff to coordinate site surveys, installations, and post-installation support.
  • Support customer requests to migrate POTs services to a VOIP service, confirming site visits, ordering equipment, documenting project costs, and following up with clients.
  • Assign, schedule, and interact with Field Service Technicians, the Build Team, internal staff, and clients to ensure seamless installations.
  • Schedule telephone numbering porting and turn-up of services, managing vendors as needed.
  • Monitor project expenses and implement cost-saving actions to meet cost standards.
  • Document issues, resolve problems, complete audits, identify trends, and collaborate with the project management team to implement system improvements.
Requirements:
  • Minimum 2 years of experience as a project manager in the telecom industry.
  • Strong work ethic, excellent customer service skills, and conflict resolution abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in project and process management, with strong organizational, planning, and documentation skills.
  • Experience or knowledge in order processing.
  • Ability to coordinate both technical and non-technical aspects of projects.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to handle multiple projects in various stages simultaneously.
Education and Work Schedule:

Bachelor's degree in business with an emphasis on project management or a related field, or equivalent related experience.

Monday to Friday, 9 am – 5 pm, with flexibility required to handle clients across the U.S. and Canada, considering various time zones. Specific work schedules will be discussed.

Location and Salary:

Plainview, NY 11803. Remote/hybrid work may be considered for exceptional individuals as determined by hiring executive.

$20.00 - $25.00 per hour, commensurate with experience.



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