Night Audit Supervisor

5 days ago


Cambridge, Massachusetts, United States Hyatt Regency BostonCambridge Full time
Job Title: Night Audit Supervisor

Hyatt Regency Boston/Cambridge is seeking a highly skilled Night Audit Supervisor to oversee the night operations of our property. As a key member of our team, you will be responsible for ensuring accurate financial reporting, exceptional guest experiences, and a smooth transition into the next day.

Responsibilities:
  • Supervise and oversee the night audit team to ensure accurate and timely completion of financial processes and reports.
  • Conduct night audit procedures, including balancing accounts, verifying charges, and reconciling discrepancies.
  • Handle guest inquiries, requests, and complaints in a professional and timely manner.
  • Monitor and ensure adherence to hotel policies and procedures during the night shift.
  • Collaborate with other departments, such as housekeeping and security, to ensure smooth operations during the night.
  • Provide exceptional guest service, anticipating needs and exceeding expectations.
  • Train and mentor night audit team members, providing guidance and support.
  • Assist in the implementation of new processes and technologies to enhance efficiency and accuracy.
Requirements:
  • High school diploma or equivalent; additional education in accounting or hospitality is a plus.
  • 6+ months Front Desk experience.
  • Previous experience in a night audit role or similar position is preferred.
  • Strong attention to detail and excellent mathematical skills.
  • Proficiency in hotel property management systems and accounting software.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and make informed decisions.
  • Leadership abilities and the ability to motivate and inspire a team.
  • Strong problem-solving and decision-making skills.
Benefits:

Davidson Hospitality Group offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Some of the benefits include:

  • Three Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match

At Davidson Hospitality Group, we are committed to providing a work environment that is inclusive, diverse, and respectful. We are an equal opportunity employer and welcome applications from qualified candidates from all backgrounds.



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