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Sales and Catering Administrator
2 months ago
Compensation Type:
Hourly
Four Points LAX:
Four Points LAX is a distinguished entity in the hospitality sector, recognized for its innovative approach and commitment to excellence. The company has established a strong presence in key markets, with a portfolio that showcases a significant asset value and impressive revenue generation.
Our organization provides comprehensive support throughout the hospitality property lifecycle, from initial planning and development to recapitalization and eventual disposition.
With a creative mindset and the capability to develop unique hotel brands, we leverage industry-leading proprietary tools to analyze and respond to market trends, ensuring optimal performance and asset value maximization.
Our executive team comprises seasoned professionals in hotel management, making us a reliable partner for leading ownership groups and major hotel brands.
Overview:
The Sales and Catering Administrator plays a vital role in supporting the administrative, clerical, and marketing functions within the Sales and Catering department. This position is essential for ensuring a seamless operation and delivering exceptional service to all guests.
Responsibilities:
- Manage incoming telephone calls and email correspondence, responding appropriately.
- Open and distribute incoming mail.
- Stay updated on the latest software and technological advancements relevant to the role.
- Organize and file all relevant correspondence promptly.
- Draft and manage all departmental correspondence.
- Maintain an adequate supply of office materials.
- Ensure the efficient operation of the office environment.
- Document and circulate meeting minutes.
- Maintain trace files as necessary.
- Prepare Banquet Event Orders (BEOs) tailored to client specifications (Catering Only).
- Assist with the daily functions of the Business Center as required.
- Support in copying, faxing, and mailing tasks.
- Welcome guests, clients, and employees as needed.
- Participate in meetings and training sessions as mandated by management.
Qualifications:
- High School diploma or equivalent is required; experience in hospitality or a related field is preferred.
- A minimum of 3 to 5 years of progressive experience in a hotel or related field is advantageous.
- Relevant college coursework is beneficial.
- Proficiency in computer applications is essential.
- Flexibility to work extended hours when necessary.
Physical requirements include the ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Maintain a warm and approachable demeanor at all times.
Effective verbal and written communication skills are crucial for interacting with employees and guests in a friendly and service-oriented manner.
Demonstrated ability to listen, understand, and address concerns raised by employees and guests is necessary.
- Must be adept at multitasking and prioritizing departmental responsibilities to meet deadlines.
- Approach all interactions with guests and employees in a courteous and service-oriented manner.
- Attend all required meetings and training sessions.
Regular attendance in compliance with company standards is expected, with scheduling that may vary based on operational needs.
Maintain high standards of personal appearance and grooming, including adherence to uniform and nametag policies.
- Comply with company standards and regulations to promote safe and efficient hotel operations.
- Strive for productivity, identify challenges, and assist in implementing solutions.
- Proficient in problem-solving, including anticipating, preventing, identifying, and resolving issues as necessary.
- Ability to comprehend and apply complex information and data from various sources to achieve objectives.
- Willingness to cross-train in other hotel-related areas.
- Maintain confidentiality of sensitive information.
- Show initiative by anticipating guest or operational needs.
- Perform additional duties as assigned by management.
$25.00 P/Hr Temporary position
