Customer Service Liaison
3 weeks ago
Customer Service Representative Role
At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:
- Providing Exceptional Customer Service
- Assisting Customers with Policy Changes and Inquiries
- Processing Policy Applications, Renewals, and Cancellations
- Handling Billing and Payment Inquiries
- Resolving Customer Issues and Complaints
To succeed in this role, you'll need excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. If you're passionate about delivering exceptional customer experiences and have a strong understanding of insurance products and services, we encourage you to apply.
Key Responsibilities:
- Assist customers with policy changes, inquiries, and complaints
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints
Requirements:
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
- Strong understanding of insurance products and services
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