Customer Service Liaison

3 weeks ago


Vancouver, Washington, United States State Farm Insurance Full time

Customer Service Representative Role

At State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:

  • Providing Exceptional Customer Service
  • Assisting Customers with Policy Changes and Inquiries
  • Processing Policy Applications, Renewals, and Cancellations
  • Handling Billing and Payment Inquiries
  • Resolving Customer Issues and Complaints

To succeed in this role, you'll need excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment. If you're passionate about delivering exceptional customer experiences and have a strong understanding of insurance products and services, we encourage you to apply.

Key Responsibilities:

  • Assist customers with policy changes, inquiries, and complaints
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work effectively in a team environment
  • Strong understanding of insurance products and services


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