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Storage Facility Associate

4 weeks ago

Philadelphia, Pennsylvania, United States Ming Self Storage Llc Full time
Job Description

Ming Self Storage is seeking a highly motivated and customer-focused individual to join our team as a Facility Associate. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a positive experience for all who interact with our facilities.

The ideal candidate will have previous experience in customer service, sales, or hospitality, with a strong ability to communicate effectively with clients. If you are a team player who is passionate about delivering excellent customer service, we encourage you to apply.

Essential Duties and Responsibilities:

  • Opening and closing the facility
  • Maintaining efficient and friendly communication with clients
  • Leasing self-storage space, including executing rental contracts and collecting applicable fees
  • File maintenance, ensuring accurate and organized records
  • Assisting customers with U-haul rentals and other facility-related tasks
  • Performing daily lock checks and maintaining a secure environment
  • Collection calls and following up with customers regarding delinquent balances
  • Other duties as assigned by the Facility Manager

About Ming Self Storage:

Ming Self Storage is a locally owned and operated business, serving the greater Philadelphia area for over a decade. We pride ourselves on providing a great storage experience for our customers, with two convenient locations and a team of professional and knowledgeable industry leaders.