Retail Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, helping them find the perfect items, and ensuring a positive shopping experience.
Key Responsibilities- Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
- Process sales, loans, and extensions
- Perform opening and closing store duties
- High school diploma or GED
- Customer service, cashier, or retail experience
- Excellent communication and interpersonal skills
- Work well independently and as a member of a team
- Ability to multitask
- Able to pass a criminal background check and drug test
- Adhere to all Company policies, procedures, and regulations
- Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics, a plus
- Sales background, a plus
- Bilingual, a plus
- Competitive wages
- Monthly uncapped bonus potential paid on store and individual performance
- Great working hours
- 401(k) with company match
- Generous paid time off
- Holiday pay
- Store discount
We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced environment. Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position. As a member of our customer service team, you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP.
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