Overnight Customer Service Representative

2 days ago


Saint Cloud, Minnesota, United States Crunch Fitness Full time
Job Title: Overnight Member Services Representative

At Crunch Fitness, we're committed to creating a welcoming and inclusive environment for our members. As an Overnight Member Services Representative, you'll be the face of our operation, ensuring that every guest feels valued and supported.

Key Responsibilities:
  • Greet members and guests with a smile and provide exceptional customer service
  • Check in members and guests in accordance with company procedures
  • Facilitate communication and resolve any issues that may arise
  • Answer phones in a professional and courteous manner
  • Communicate special events and promotions to members and guests
  • Maintain a clean and organized work area
  • Assist with member requests and forward to management as needed
  • Sell retail products and schedule member services
Requirements:
  • High school diploma or equivalent required
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to lift 10 pounds and stand for long periods
Physical Requirements:
  • Lift 10 pounds on occasion
  • Stand, bend, and squat with frequency
  • Climb and hang decorations when needed
Employment Eligibility:
  • Must be at least 18 years old
  • Must be eligible to work in the United States
  • Must provide proof of eligibility to work in the U.S.

Crunch Fitness is an Equal Opportunity Employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive and respectful of all individuals.



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