Senior Patient Engagement Specialist

6 days ago


Miami, United States Borinquen Health Care Center Full time
Job Overview

Borinquen Health Care Center, a reputable healthcare provider in Miami, Florida, is seeking a highly skilled HEDIS Quality Coordinator to join its team.

Key Responsibilities:
  • Coordinate and execute HEDIS quality-specific projects, ensuring consistency with the organization's strategy, commitments, and goals.
  • Obtain patient rosters from participating health insurance plans.
  • Call patients registered for appointments, evaluate quality management tabs, Avhana, and HEDIS measures.
  • Validate rosters, schedule appointments, and ensure compliance with quality measures.
Requirements and Qualifications:
  • Bachelor's Degree or equivalent.
  • Minimum 1 year of customer service experience.
  • Strong interpersonal skills.
  • Computer literacy with expertise in Microsoft Office, including Outlook, Word, and Excel.
  • Bilingual (Spanish and/or Creole) preferred.
Benefits:
  • Medical, dental, vision, short-term disability insurance.
  • Company-paid long-term disability insurance.
  • Life insurance.
  • 401K plan.
  • Paid holidays.
  • Vacation and sick time.

Estimated Salary: $50,000 - $60,000 per annum, depending on qualifications and experience. Borinquen Health Care Center offers a dynamic work environment, amazing team atmosphere, and opportunities for growth and development.



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