Telecommunications Support Specialist

4 weeks ago


Detroit, Michigan, United States The Salvation Army USA Central Territory Full time

**Job Summary:**

We are seeking a highly skilled and organized Telecommunications Support Specialist to join our team at The Salvation Army USA Central Territory. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our callers and visitors.

Key Responsibilities:

  • Answer and/or transfer all incoming calls in a timely and professional manner.
  • Provide general information and directions to callers and guests.
  • Greet all visitors in a courteous and professional manner.
  • Page staff members and make general announcements as needed.
  • Ensure messages are distributed to the appropriate persons in a timely manner.
  • Take control of the front lobby area by ensuring there is no unauthorized gathering or excessive noise.
  • Receive mail delivery from the postal carrier and ensure its delivery to the Executive Administration Department.

Requirements:

  • High School Diploma or equivalent.
  • Good communication skills.
  • Basic computer skills.
  • TB Test and police clearance required.


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