Telecommunications Support Specialist
4 weeks ago
**Job Summary:**
We are seeking a highly skilled and organized Telecommunications Support Specialist to join our team at The Salvation Army USA Central Territory. As a key member of our front desk team, you will be responsible for providing exceptional customer service and support to our callers and visitors.
Key Responsibilities:
- Answer and/or transfer all incoming calls in a timely and professional manner.
- Provide general information and directions to callers and guests.
- Greet all visitors in a courteous and professional manner.
- Page staff members and make general announcements as needed.
- Ensure messages are distributed to the appropriate persons in a timely manner.
- Take control of the front lobby area by ensuring there is no unauthorized gathering or excessive noise.
- Receive mail delivery from the postal carrier and ensure its delivery to the Executive Administration Department.
Requirements:
- High School Diploma or equivalent.
- Good communication skills.
- Basic computer skills.
- TB Test and police clearance required.
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