Customer Service and Transportation Specialist
7 days ago
About Georgia Tech
">Georgia Tech is a leading public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths.
">The Institute serves over 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security.
">Mission and Values
">Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
">- ">
- We strive for excellence.">
- We thrive on diversity.">
- We celebrate collaboration.">
- We champion innovation.">
- We safeguard freedom of inquiry and expression.">
- We nurture the wellbeing of our community.">
- We act ethically.">
- We are responsible stewards.">
- We prioritize student success.">
About the Role
">This position will provide exceptional customer service and transportation support to the GT community. As a Customer Service and Transportation Specialist, you will be responsible for receiving and directing radio/telephone calls, providing information and/or referrals in support of campus parking services and enforcement.
">You will also provide guidance and training to other dispatchers as required, interact with callers, including Parking staff, GT employees, and visitors, and supervise N/A. This position requires driving State-owned vans safely and efficiently to various drop-off locations on and off campus.
">Responsibilities
">Job Duty 1 - Perform duties related to professional field assignment.
">Job Duty 2 - Participate in reviews for compliance with policy and governmental regulations in the field.
">Job Duty 3 - Provide input to department policies and procedures.
">Job Duty 4 - May provide input to and administer project timelines and budgets.
">Job Duty 5 - May interact with vendors regarding procurement and delivery issues.
">Job Duty 6 - Perform other duties as assigned.
">Requirements
">Bachelor's Degree in related field or equivalent combination of education and experience.
">Up to two years of job-related experience.
">Skill Requirements
">This role requires the application of professional principles, processes, and practices, application of regulations, utilization of basic and advanced computer applications, communication skills, and safe and efficient transportation of the GT community.
">Salary Information
">We offer an estimated annual salary of $65,000 based on industry standards, job requirements, and location in Atlanta, Georgia.
">Please note that the actual salary may vary based on individual qualifications and performance.
">About Our Benefits
">As a valued member of the Georgia Tech team, you can enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, retirement plans, paid time off, and more.
">Equal Employment Opportunity
">The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. We are committed to maintaining a fair and respectful environment for all employees.
">Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace.
">Additional Information
">This position does not have any financial responsibilities.
">This role is not considered a position of trust.
">This position will be required to drive and cover as Stingertte Driver as needed.
">This role does not require a purchasing card (P-Card).
">This position will not travel.
">This position does not require security clearance.
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