IT Support Specialist

15 hours ago


Elgin, Illinois, United States F2Onsite Full time
Job Summary

We are seeking an experienced IT Support Specialist to join our team. As a key member of our technical staff, you will provide top-notch support for a variety of technology-based products in an end-user computing environment. With a strong focus on customer satisfaction and technical expertise, you will be responsible for performing basic and moderately complex troubleshooting and repair activities.

Key Responsibilities:
  • Perform basic and moderately complex troubleshooting and repair activities.
  • Provide support to client-identified VIPs.
  • Respond to change management requests.
  • Perform Install/Move/Add or Change (IMAC) activities.

Requirements:

To be successful in this role, you will need the following skills and qualifications:
  • Tech school certification or equivalent experience.
  • Knowledge of relevant software and hardware systems.
  • Strong verbal and written communication skills.
  • Ability to follow instructions and processes with minimal supervision.

Benefits:

In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.

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