Pediatric Access Coordinator

4 weeks ago


Portland OR USA, United States Metropolitan Pediatrics Full time
Job Details

Job Title: Pediatric Access Coordinator

Job Type: Full-time

Location: Johnson Creek Clinic - Happy Valley, OR

Job Category: Health Care

Job Information:

We are seeking a highly skilled and experienced Pediatric Access Coordinator to join our team at Metropolitan Pediatrics. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.

Responsibilities:

  • Answer incoming telephone calls and direct them to the appropriate destination
  • Greet and check-in patients, verify insurance information, and collect copayments and outstanding account balances
  • Schedule patient appointments according to clinic protocol
  • Verify demographics for all patients, create new accounts, and verify eligibility for insurance coverage
  • Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines
  • Maintain confidentiality of sensitive patient information at all times
  • Work effectively in a fast-paced, changing environment with excellent time management and multi-tasking skills

Requirements:

  • High school education or equivalent required
  • Experience handling a high volume of telephone calls and providing excellent customer service
  • Minimum of 1-2 years of experience in customer service, computers, general office procedures, and multitasking preferred
  • Vocational training in medical office procedures preferred
  • General understanding of medical terms and experience with EMR preferred

What We Offer:

  • A fast-paced and supportive work environment
  • The opportunity to work with a talented team of professionals who share our values of compassion, stewardship, excellence, integrity, flexibility, service, and inclusivity
  • A competitive salary and benefits package
  • The chance to make a meaningful difference in the lives of our patients and families

How to Apply: If you are a motivated and experienced individual who is passionate about providing exceptional patient care, please submit your application to us today.



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