Pediatric Access Coordinator
4 weeks ago
Job Title: Pediatric Access Coordinator
Job Type: Full-time
Location: Johnson Creek Clinic - Happy Valley, OR
Job Category: Health Care
Job Information:
We are seeking a highly skilled and experienced Pediatric Access Coordinator to join our team at Metropolitan Pediatrics. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.
Responsibilities:
- Answer incoming telephone calls and direct them to the appropriate destination
- Greet and check-in patients, verify insurance information, and collect copayments and outstanding account balances
- Schedule patient appointments according to clinic protocol
- Verify demographics for all patients, create new accounts, and verify eligibility for insurance coverage
- Participate in patient outreach to achieve ongoing quality measures and maintain scheduling guidelines
- Maintain confidentiality of sensitive patient information at all times
- Work effectively in a fast-paced, changing environment with excellent time management and multi-tasking skills
Requirements:
- High school education or equivalent required
- Experience handling a high volume of telephone calls and providing excellent customer service
- Minimum of 1-2 years of experience in customer service, computers, general office procedures, and multitasking preferred
- Vocational training in medical office procedures preferred
- General understanding of medical terms and experience with EMR preferred
What We Offer:
- A fast-paced and supportive work environment
- The opportunity to work with a talented team of professionals who share our values of compassion, stewardship, excellence, integrity, flexibility, service, and inclusivity
- A competitive salary and benefits package
- The chance to make a meaningful difference in the lives of our patients and families
How to Apply: If you are a motivated and experienced individual who is passionate about providing exceptional patient care, please submit your application to us today.
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