Customer Service Representative
5 days ago
**About the Role:**
We are seeking a highly motivated Customer Service Representative to join our team at H-E-B. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.
**Job Responsibilities:
* Assist customers in unloading merchandise from baskets
* Package groceries and assist customers in transporting / unloading groceries to their vehicles
* Assist customers in locating merchandise
* Gather baskets and pick up trash inside and outside the Store
* Maintain and stock bag areas
* Return products to proper locations
* Stock and stage bags; stock check stand supplies
* Distribute Buddy bucks to registers, replace anti-fatigue mats
* Perform Carts & Parts basket relocation and power-washing basket relocation for department setup
* Clean, mop, dust, sweep, vacuum check stand area, Return Center, and CCO area to maintain Store cleanliness and safety
**Requirements:
* Ability to work in a fast-paced environment
* Ability to work with customers and stay attentive to their needs
* Ability to maintain a high level of productivity and efficiency standards
* Completion of Company Orientation and Basics of Safety training (upon hire)
**Working Conditions:
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Constantly reach at waist, grasp
* Frequently stand, walk
* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions
* Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs)
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