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Hotel Quality Assurance Inspector

2 months ago

Charlottesville, Virginia, United States LTD Hospitality Full time
About the Role

LTD Hospitality Group is seeking a highly motivated and strategic leader to join our team as a Housekeeping Operations Specialist at the Element Arundel Mills in Hanover, Maryland.

Key Responsibilities
  • Provide overall support to the operations of the housekeeping department.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Investigate complaints about service and equipment, and take corrective action.
  • Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
  • Recommend changes that could improve service and increase operational efficiency.
  • Confer with staff in order to resolve performance and personnel problems, and to discuss company policies.
  • May sometimes have supervisory responsibilities such as coaching and counseling.
  • Talking to others to convey information effectively.
  • Other and all duties, projects, and tasks as assigned by employee's manager.
Requirements
  • Have thorough knowledge of emergency procedures.
  • Ability to lead others.
  • Requires good communication skills, both verbal and written.
  • Excellent attention to detail.
  • Good time management skills.
  • Must be able to move luggage, packages or furniture weighing up to 30 lb.
About LTD Hospitality Group

LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Starwood, Hyatt and InterContinental Hotel Group flags.

The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them.

We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.

Benefits
  • Medical, Dental, Vision & 401(k) with company match.
  • Voluntary Short Term Life & Accidental Death Insurance.
  • Hotel Discounts.
  • Paid Time Off.
  • Training and Development Opportunities and Much More.