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Guest Services Cashier

2 months ago

Orlando, Florida, United States Earl Enterprises Full time
Position Overview:

As a Cashier at Earl Enterprises, you will be the friendly voice on the line, ensuring all inquiries are addressed promptly and accurately. Your primary responsibility will be to manage cash transactions for our team members at the end of their shifts.

Key Responsibilities:

  • Respond to all incoming calls within three rings, providing a warm and personalized experience.
  • Conduct cash check-outs for staff members at the conclusion of their shifts.
  • Verify charges against reports to ensure accuracy.
  • Receive and distribute incoming mail efficiently.
  • Maintain an updated and accurate phone extension list for employees.
  • Take clear and concise messages, ensuring timely delivery.
  • Keep all departmental forms well-stocked and organized.
  • Prepare the PX sheet for the Manager on Duty at the start of each shift.
  • Create a cheat sheet for the following day and distribute it to management while tracking on-call shifts.
  • Accurately log lost and found items and securely store valuables in designated areas.
  • Complete the 'staff guest list' upon receiving approval from management.

Qualifications:

  • Ability to perform effectively under pressure.
  • Strong organizational skills and a systematic approach to tasks.
  • Exhibit a friendly demeanor towards colleagues and guests.
  • Customer-focused mindset, prioritizing guest needs while adhering to company policies.
  • Effective written communication skills.
  • Strong verbal communication abilities.

Additional Information:

This role is integral to the smooth operation of our guest services team, ensuring a welcoming and efficient environment for both staff and guests.