Operations Coordinator Specialist

6 days ago


Cupertino, California, United States Flex College Prep Full time

FLEX College Prep is a leading educational service provider in California, and we are seeking an Operations Coordinator to support our diverse client base.

Job Overview

The Operations Coordinator will play a critical role in setting and implementing policies, procedures, and systems to ensure the smooth operation of our centers. This position requires excellent communication and problem-solving skills, as well as the ability to work closely with team members to achieve common goals.

Key Responsibilities
  • Coordinate and maintain center operations, including welcoming guests, maintaining student files, ordering supplies, and cleaning.
  • Monitor day-to-day operations, track program performance, and recommend actionable improvements as necessary.
  • Communicate with current and potential clients regarding inquiries, concerns, and requests via phone, email, and in person.
  • Support marketing and business development by attending and participating in FLEX webinars, seminars, and other events.
Requirements
  • Bachelor's degree in a relevant field.
  • 1 or more years of previous operations and project management experience.
  • Proficient in G-Suite and communication and collaboration tools such as Zoom and Basecamp.
  • Strong problem-solving and analytical skills, with excellent verbal and written communication skills.
  • Proven interpersonal communication and organizing skills to coordinate program activities.
  • Ability to develop and implement operational procedures and policies.
  • Deadline and detail-oriented, with flexibility to work non-traditional hours.
Salary and Benefits

We offer a competitive salary of $22.00 per hour, plus benefits including 2 weeks paid time off, paid company holidays, 401(k) retirement savings plan, subsidized medical, dental, and vision insurance, eligibility to join the Credit Union of Southern California, Complimentary WellHub membership, discounts for FLEX services, opportunities for rapid growth and merit-based promotion, and free food.



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