Product Guide

2 weeks ago


Stanford, California, United States Arc'teryx Full time
Product Guide

As a Product Guide at Arc'teryx, you will be the face of the brand on the retail floor, delivering an exceptional brand experience to our guests. Your passion for sharing your knowledge and expertise will inspire our guests to explore our products and services.

Key Responsibilities:

  • Foster connection with guests through product education, accurate processing of payments, and timely communication on warranties or damaged goods.
  • Support and participate in store events, physical inventory counts, replenishing product on the floor, and maintaining a clean and organized store environment.
  • Provide feedback and suggestions on merchandising and in-store experience to drive sales.
  • Maintain an open, collaborative relationship with your team and store leadership.

Requirements:

  • Two or more years of retail sales experience.
  • Passion for delivering exceptional customer service.
  • Ability to have fun at work while holding yourself accountable to what is required.
  • Outstanding oral and written communication skills.
  • Self-motivation and problem-solving skills.
  • Flexibility and adaptability in ambiguous situations.
  • Ability to balance autonomy and collaboration.
  • Inspiration for breakthrough thinking and continuous improvement.
  • Commitment to doing what is right.

About Arc'teryx:

We are a company that values innovation, quality, and customer satisfaction. We are committed to creating a better world through our products and services. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.


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