Veterinary Clinic Customer Service Representative
4 days ago
We have a family atmosphere and are looking for a reliable individual to add our work family. As a receptionist, you will be the first point of contact for clients and will play a key role in providing excellent customer service and ensuring smooth operations within the clinic.
The ideal candidate will have strong communication skills, be able to multitask and prioritize tasks effectively, and possess a positive attitude. If you are passionate about animal care and enjoy working in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Phone-answering and handling calls, scheduling appointments, and making phone calls in reference to client care and maintenance
- Excellent customer service skills
- Client education
- Chart documentation and maintenance
- Computer skills
- Checking clients in and out possessing the ability to maintain accurate balances through financial transactions
- Knowledge of veterinary medical terminology
- Communication with other receptionists, technicians, and doctors.
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