Collections and Accounts Specialist
6 days ago
We are seeking a highly organized and detail-oriented Collections and Accounts Specialist to join our team at Pace Analytical Services, LLC. As a key member of our accounts receivable department, you will play a crucial role in ensuring timely payment from clients and maintaining accurate financial records.
About the RoleThe successful candidate will be responsible for contacting clients regarding past due invoices, communicating with project managers and account executives to resolve disputes, and processing payments in a timely manner. You will also contribute to the efficiency and effectiveness of our department by offering suggestions and participating as an active member of a work team.
Responsibilities- Contact clients to discuss past due invoices and negotiate payment arrangements
- Work closely with project managers and account executives to resolve disputed invoices and communicate with clients when necessary
- Process payments in a timely manner, including credit card and ACH transactions
- Support the accounts receivable team by entering detailed notes in our system and reconciling assigned account payments
- Research and resolve unapplied payments and short balances on client accounts
- Contribute to the development of processes and procedures to improve department efficiency and effectiveness
- Bachelor's degree or equivalent experience
- Two years of collections and financial administrative support experience, or equivalent combination of education and experience
- Excellent communication and negotiation skills, with the ability to build strong relationships with clients and internal stakeholders
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Proficiency in computer applications, including Microsoft Office and our proprietary accounting software
- Paid vacation, sick leave, and holidays
- Pension plan with company match
- Medical, dental, and vision insurance
- Life insurance and disability benefits
- Employee assistance program and tuition reimbursement program
- Opportunities for professional growth and development
Pace Analytical Services, LLC is a leading provider of laboratory services, partnering with clients to provide critical data needed to make informed decisions. Our company values innovation, teamwork, and customer satisfaction, and we strive to maintain a positive and inclusive work environment.
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