Customer Service Associate

3 weeks ago


Prattville, Alabama, United States Family Dollar Full time

About the Role:

  • Deliver exceptional service to customers by greeting them warmly, answering questions about our products, and ensuring a seamless shopping experience.
  • Foster strong relationships with customers by actively listening to their needs, providing solutions, and exceeding their expectations.
  • Maintain a high level of product knowledge to effectively assist customers in selecting merchandise that meets their requirements.

Key Responsibilities:

Our ideal candidate will be responsible for driving sales growth by consistently meeting or exceeding sales targets. This includes making recommendations to customers, promoting loyalty programs, and maintaining a clean and organized store environment.

Skill Requirements:

  • Demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Display strong problem-solving skills to handle customer complaints and resolve issues efficiently.
  • Showcase basic math skills and accuracy with handling cash and operating a cash register.

Salary and Benefits:

We offer a competitive salary range of $25,000 - $35,000 per year, as well as opportunities for advancement, training, and professional growth. Our team members enjoy a dynamic work environment, supportive colleagues, and a comprehensive benefits package.



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