Customer Service Team Member

3 weeks ago


Prattville, Alabama, United States U-Haul Full time
Job Overview
The Customer Service Representative role at U-Haul involves being the face of our exceptional service, ensuring customers receive all the help they need on their journeys. This position offers on-the-job education and opportunities for advancement.

We strive to create a culture of health and wellness. In accordance with applicable state law, we will not hire or re-hire individuals who use nicotine products in states where it's prohibited.

Salary Estimate
$40,000 - $60,000 per year based on location and experience.

Key Responsibilities
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.

Required Skills and Qualifications
Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.

Benefits
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program

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