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Client Service Liaison

2 months ago

Channahon, Illinois, United States National Veterinary Associates Full time

Job Summary:

Mallard Point Veterinary Clinics, a part of National Veterinary Associates, is seeking a Part-Time Client Service Representative (Receptionist) to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for creating a welcoming and friendly environment for all clients.

Key Responsibilities:

  • Provide top-notch customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Manage client relationships, building trust and rapport through effective communication and follow-up.
  • Assist with administrative tasks, such as scheduling appointments and processing payments.
  • Collaborate with the veterinary team to ensure seamless communication and a positive client experience.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with practice management software.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

A competitive hourly rate, opportunities for professional growth and development, and a dynamic work environment that values teamwork and customer satisfaction.