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Junior System Administrator

1 month ago

Columbus, Ohio, United States Logo Brands Full time

We are seeking a highly skilled and motivated Junior System Administrator to join our team at Logo Brands. As a key member of our IT department, you will be responsible for implementing and supporting hardware, software, and related infrastructure.

The ideal candidate will have 3-4 years of related IT experience and a willingness to gain advanced learning in IT infrastructure and support. You will work closely with our existing IT team to ensure seamless technology operations and provide exceptional technical support to our employees.

Key Responsibilities:

  • Handle day-to-day technology operations, including support tasks for hardware and software issues, addressing Service Desk escalations, and providing systems support.
  • Install, maintain, monitor, and configure server and network hardware.
  • Provide technical support, answer technology questions, complete administrative tasks, and assist other departments with technology training.
  • Assist in software patch releases, updates, and rollouts.
  • Evaluate new technology, software, and systems by developing criteria, performing evaluations, and documenting results.
  • Provide on-call and after-hours support as needed.
  • Act as a point of escalation and assist in training for team growth and future expansion.

Requirements:

  • A 2-4 year degree in Computer Science, Information Technology, or similar experience/certification.
  • 3-4 years of experience in IT Support.
  • Exceptional ability to provide technical support and resolve queries.
  • Knowledge of advanced computer hardware, including servers, SANs, switches, routers, and firewalls.
  • Proficiency and troubleshooting knowledge with the following software and systems: Windows 10/11, Windows Server 2019+, Microsoft SQL 2019+, Microsoft 365, Exchange, Sharepoint, Active Directory, Entra, Azure, and VMware.
  • Enterprise backup and DR solutions.
  • Microsoft Intune, Conditional Access, MFA, and Group Policy.
  • Security best practices, compliance standards, and remediation steps.
  • Basic networking concepts and protocols.
  • Basic Powershell scripting proficiency desired.
  • Experience in supporting ERP and EDI systems and software desired.
  • Experience in documenting processes and monitoring performance metrics.
  • Ability to keep up with technical innovation and trends.

This is an on-site position and may require work outside regular business hours.

Personal Skill Expectations:

  • Exceptional interpersonal and communication skills.
  • Self-Starter and willingness to constantly learn.
  • Detail orientated and process driven.
  • Ability to work independently and as part of a team.