Senior Systems Technician

2 days ago


Columbus, Ohio, United States Vector Security, Inc. Full time
Job Overview

We are seeking a highly skilled Senior Systems Technician - Service to join our team at Vector Security, Inc. This role involves servicing complex residential and commercial security systems, including wired and wireless systems.

The ideal candidate will have a strong technical aptitude, excellent communication skills, and the ability to work independently with minimal supervision.

We offer a competitive compensation package, including a company-provided vehicle, company-paid cell phone, and a comprehensive benefits program.

Our company values include Win as a team, Do the right thing, Make a difference every day, Get it done, and Think big.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Service residential and commercial security systems, including wired and wireless systems
  • Perform commercial fire inspections
  • Actively participate in company initiatives, such as securing referrals and upselling
  • Provide exceptional customer service
  • Provide positive reinforcement of programs and initiatives to peers
  • Mentor junior technicians and share learned technical information to improve individual and branch capabilities

Requirements:

  • HS diploma or equivalent
  • 3 – 5 years field experience or equivalent technical education or certification
  • Minimum of 2 years of life safety and home automation equipment experience (preferred)
  • More advanced knowledge and experience with hand and power tools
  • Possess strong technical aptitude
  • Ability to engage others through active listening
  • Detail Oriented
  • Proficient in company skills and best practices, such as safety, use of equipment, etc.
  • Valid driver's license with an acceptable driving history
  • Ability to demonstrate proficient understanding of the hardware and panel wiring of the primary manufacturers used by your home branch

About Us:

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years.

Our purpose is to make our world more secure, connected, and empowered, one customer at a time.

We are committed to providing our customers with the highest level of service and support, and we are seeking a dedicated and customer-focused individual to join our team.



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