Mobile Device Specialist Lead

6 days ago


Mount Laurel, New Jersey, United States Ten4 Full time

Ten4 is a business communications company specializing in wired and wireless voice and data networks. We are seeking a Help Desk Professional with a focus on wireless support to join our team.

About the Role
  • Monitor, troubleshoot, and update the internal customer ticketing system
  • Support all Mobility Assist users to successfully triage phone calls, emails, and tickets
  • Provide responsive end-user help desk support for mobility-related services

The successful candidate will have strong critical thinking and problem-solving skills, as well as the ability to work independently and interact collaboratively with other team members.

Benefits

OpDecision offers a great benefits package, including 4 weeks of PTO, 8 paid company holidays, and an additional day of PTO for your birthday.



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