Support Service Representative

3 days ago


Canton, United States Dave & Buster Full time
About Us

Dave & Buster's is a unique entertainment destination where every day is different. Our flexible scheduling allows you to accommodate school or other jobs, and our team members are awesome. We offer an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

Job Summary

We are seeking a Support Service Representative to assist Bartender, Cocktail Staff and Wait Staff in maintaining area cleanliness and providing necessary support to ensure fast, friendly and accommodating service.

Key Responsibilities
  • Deliver exceptional Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
  • Adhere to all company safety and sanitation policies and procedures.
  • Maintain bus stand cleanliness and stock supplies as needed.
  • Ensure wait stations remain clean and well-stocked.
  • Empty trash and perform spot sweeps as required.
  • Perform opening/closing responsibilities, including party breakdown/duties.
  • Restock and prepare supplies for shift change and close.
  • Earn recognition for consistently delivering excellent service by offering assistance to Guests, clearing away dishes and glassware, and refilling beverages.
Requirements
  • You must be able to work days, nights, and/or weekends as required.
  • You will work in a noisy, fast-paced environment with distracting conditions.
  • You must have the ability to read and write handwritten notes.
  • You will lift and carry up to 30 pounds regularly.
  • You will move about the facility and stand for long periods of time.
  • You will walk or stand 100% of your shift.


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