Medical Operations Manager

2 weeks ago

Detroit, Michigan, United States MedMatch Full time

MedMatch is a medical recruiting firm that has been dedicated to matching qualified candidates with the best employment opportunities since 1987.

The position of Medical Assistant Supervisor at one of our clients, a medical practice in Metro Detroit, MI, offers a great compensation and benefits package. This includes a salary range of $40,000 to $50,000 per year, depending on previous experience, plus benefits such as Health, Dental, and Vision Insurance, PTO, Holidays, and 401K.

Job Description

The Medical Assistant Supervisor will oversee the clinical staff, including medical assistants and front desk receptionists, and also work hands-on as a Medical Assistant. This role requires a blend of management and direct patient care to maintain the highest medical standards.

  • Main Responsibilities:
  • Collaborate with internal stakeholders to set goals for financial performance, clinical quality, service excellence, patient-centered priorities, and employee satisfaction.
  • Provide patient care.
  • Look for opportunities to improve business processes, patient care quality, and patient satisfaction.
  • Manage clinical staff and monitor their performance, ensuring they are completing tasks correctly and on time.
  • Ensure the clinic has the right number of skilled employees and manage shift scheduling.
  • Maintain positive relationships with team members, healthcare providers, and administration.
  • Monitor and maintain the clinic's facilities and equipment.
  • Adhere to regulatory agency policies and procedures.
  • Manage inventory of medical and non-medical items.
  • Maintain patient confidentiality.
Required Qualifications

To be considered for this position, you should have:

  • Previous leadership or supervisory experience.
  • A High school diploma or equivalent.
  • Medical Assistant certification.
  • Knowledge of medical terminology, office procedures, and medical instruments.
  • Strong communication and organizational skills.
  • Ability to prioritize and manage multiple tasks.
Performance Skills

In this role, you will need to demonstrate:

  • Ability to provide feedback and corrective action when needed.
  • Ability to motivate employees and encourage professional growth.
  • Ability to monitor and maintain facilities and equipment.
  • Ability to adhere to regulatory agency policies and procedures.

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